Return Policy
🌟 Return Policy – Moda Cymatica
Thank you for shopping with Moda Cymatica. Because many of our products are custom-made or shipped directly from our trusted suppliers, we kindly ask that you review our return policy before making a purchase.
📦 Print-on-Demand Items (Apparel & Accessories)
All clothing and accessories are made-to-order through print-on-demand. As a result, we do not accept returns or exchanges for:
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Incorrect sizing
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Buyer’s remorse or change of mind
We recommend double-checking our size charts and product descriptions before placing your order.
However, if your item arrives damaged, misprinted, or defective, we’ll make it right. Please email us at modacymatica@gmail.com within 7 days of receiving your order and include:
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Your order number
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Clear photos of the item(s)
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A brief description of the issue
We’ll gladly offer a replacement or refund based on the situation.
🛍 Dropshipped Items (Jewelry, Bags, Accessories)
Some of our unique products are shipped directly from our suppliers. These items may have supplier-specific return rules, but in most cases, returns are only accepted if:
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The product arrives damaged
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You receive the wrong item
Please contact us within 7 days of delivery with clear photos and your order number. We’ll coordinate with the supplier and do our best to resolve the issue.
❗ Important Notes
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Moda Cymatica does not accept returns for buyer’s remorse or incorrect size selections.
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Returns are only processed for valid damage, misprint, or fulfillment errors.
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Refunds, replacements, and store credits are issued on a case-by-case basis and at our discretion, depending on the issue and the policies of our partners.
If you have any concerns or questions, please reach out to us at:
📧 modacymatica@gmail.com